• Front Desk Administrator / Concierge

    Job Posted By: Iwa Spa Blue Mountain

    Iwa Spa Blue Mountain

    TRAINING: LATE DECEMBER

    START DATE: JANUARY 4th, 2021

    Come and work for an award-winning busy destination resort spa! We are now hiring a full time team member. Shifts are 8 hours and range from 10am-8pm. Training begins immediately.

    MUST BE AVAILABLE WEEKENDS (Potential of every third weekend off starting in 2021).

    We are currently seeking passionate and dedicated individuals to join our incredible team. This position will require successful candidates to be trained on guest greeting, check in and check out, appointment bookings, educate guests on products in our boutique, be responsible for overall spa cleanliness and stocking, attend training sessions on products and act as a true team player.


    Responsibilities:

    -Provide world class check in, check out, and lounge services for guests in our new COVID safe environment.

    -Communicate effectively, positively, and professionally at all times

    -Answer phones and receive walk in guests to answer questions regarding the spa, amenities and services, and to book appointments

    -Speak to the spa services, be able to provide descriptions of the Gan Ban and each service we offer

    -Maintain a thorough understanding and develop a deep comprehension of iwa Spa’s Booker platform

    -Work as a team to maintaining the cleanliness of the spa – lounge, retail boutique, change rooms, laundry, filling and emptying the dishwasher and other duties as assigned

    -Assist guests in finding the perfect products from our gorgeous iwa Spa Boutique, contributing towards spa retail sales goals

    -Work closely with colleagues to maintain a polished, professional spa environment.

    Be positive and friendly, helping to maintain a quality, team oriented work environment.


    Qualifications:

    This is a position ideal for mature, enthusiastic and responsible individuals, and for those looking to develop a career in the wellness, hospitality and tourism industry. Computer savvy with a working knowledge of Microsoft outlook is a necessity. Self started with strong initiative and willing to be an effective contributor to the team.


    We offer :

    -On-site Training

    -Competitive wages

    -Complimentary access to ganban volcanic rock therapy and yoga mid-week

    -Discounts on spa services and retail items (including lululemon)

    Salary: $15.00-$17.00 per hour

    Reference ID: WINTER2021

    Part-time hours: 30-40 per week

    Job Types: Full-time, Part-time, Contract

    Salary: $15.00-$17.00+ per hour

    COVID-19 considerations: https://iwaspa.com/what-to-expect/

    Who to Contact:

     Qualified applicants are asked to submit a cover letter and resume to jenevieve@iwaspa.com