• Front Desk Concierge

    Job Posted By: Iwa Spa Blue Mountain

    Iwa Spa Blue Mountain

    About us

    iwa Spa is a full service wellness spa, based in beautiful Blue Mountain Village. The spa offers a wide range of wellness inspired services, creative spa packages, a boutique loaded with amazing products, and a truly one of a kind yoga practice in the warm volcanic rock studio (Ganban-yoku). Our vision at iwa is to Inspire Wellness Always ( I.W.A) - we do that with every interaction our guests have with the spa, from a custom built pedicure bench using stainless steel vessels to, to how our very welcoming and friendly staff make you feel. The smallest details are all designed to make our guests feel fantastic.

    We believe a great team experience will result in a great guest experience and put a huge emphasis on our team culture KARMA (Kindness, Attitude, Respect, Manners, Accountability).

    Come and work for an award-winning busy destination resort spa! We are now hiring a full time team member.

    We are currently seeking passionate and dedicated individuals to join our incredible team. This position will require successful candidates to be trained on guest greeting, check in and check out, appointment bookings, educate guests on products in our boutique, be responsible for overall spa cleanliness and stocking, and act as a true team player.

    Responsibilities:

    -Provide world class check in, check out, and lounge services for guests in our new COVID safe environment.

    -Communicate effectively, positively, and professionally at all times

    -Answer phones and receive walk in guests to answer questions regarding the spa, amenities and services, and to book appointments

    -Speak to the spa services, be able to provide descriptions of the Volcanic Rock Therapy and each service we offer

    -Maintain a thorough understanding and develop a deep comprehension of iwa Spa’s Booker platform

    -Work as a team to maintaining the cleanliness of the spa – lounge, retail boutique, change rooms, laundry, filling and emptying the dishwasher and other duties as assigned

    -Assist guests in finding the perfect products from our gorgeous iwa Spa Boutique, contributing towards spa retail sales goals

    -Work closely with colleagues to maintain a polished, professional spa environment.

    Be positive and friendly, helping to maintain a quality, team oriented work environment.

    Qualifications:

    This is a position ideal for mature, enthusiastic and responsible individuals, and for those looking to develop a career in the wellness, hospitality and tourism industry. Computer savvy with a working knowledge of Microsoft outlook is a necessity. Self started with strong initiative and willing to be an effective contributor to the team.

    We offer :

    -On-site Training

    -Competitive wages

    -Complimentary access to ganban volcanic rock therapy and yoga mid-week

    -Discounts on spa services and retail items (including lululemon)

    https://iwaspa.com/what-to-expect/

    Expected start date: 2021-08-15

    Job Types: Full-time, Permanent

    Salary: $15.00-$18.00 per hour

    COVID-19 considerations:
    https://iwaspa.com/what-to-expect/

Submit your Application

Blue Mountain Village is proud to be home to over 50 shops and restaurants that fill the streets with life and excitement. Working in the Village means more than just carrying on a daily routine; it's becoming part of a team that thrives to ensure every guest's visit is an exceptional experience. Applying today means hard work, but it also means live music, mountainside views, fireworks and fun. Thank you for applying and feel free to contact us if you have any questions.

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