Barista/Cashier/Kitchen Help
Job Posted By: Royal Majesty
REPORTS TO General Manager
AVAILABLE SHIFTS 6:30am-10:00pm
30h - 44h per week
Shifts outside of the regular schedule may be
required; candidates must be flexible to accommodate .
COMPENSATION Pay rate range $18- $23
ABOUT THE COMPANY Cafe located in the heart of Blue Mountain Village, specializing in providing our guests premium espresso based drinks, in house fresh baked goods and made to order hot pressed sandwiches.
POSITION PURPOSE
- Serve customers efficiently with food and drink orders and take payments.
- Assist in preparation of cafe and counters before, during and at the end of service.
- Offer customers amazing standards of customer service and care.
ESSENTIAL FUNCTIONS
- Demonstrating the highest standards of customer welcome and care when assisting customers at the counter and when delivering orders to tables.
- Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive expereince and repeat business.
- Ensuring adequate stock levels of supplies and consumables for café area, managing orders and stock rotation.
- Managing queues and meeting customer expectations, to provide memorable experience.
- Service of hot and cold beverages, baked goods and other food items.
- Keeping the areas tidy and clean including table clearing, removing dirties and waste.
- Handling customer complaints in the first instance and reporting feedback to the Managers.
- Working within established guidelines and operating procedures.
- Responsible for security (product and cash), taking payments accurately and be vigilant for shoplifters and fraudulent credit cards etc.
- Keeping up to date with special promotions and creating displays.
- Ensuring compliance with all legislation, food and safety protocols.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
- Having a friendly and engaging personality, a good communicator, able to work under pressure.
- Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
- Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
- An effective, well organized and efficient team player with a strong sense of discipline and urgency.
- Excellent standards of personal presentation smart appearance and articulate.
PHYSICAL DEMANDS
- Assistants will be on their feet for most of the day and may be required to lift and carry trays
QUALIFICATION STANDARDS
Education
Grade 11
Experience * Not required
View Full Job Posting (PDF)
Who to Contact:
Apply here or email resume and cover letter to info@royalmajesty.ca