Server Assistant
Job Posted By: Oliver & Bonacini Café Grill, Blue Mountain
Position Title: Server Assistant
Department: Food and Beverage Operations
Reports To: Front of House Management Team
POSITION SUMMARY
Under the direction of the Front of House Management Team, Server Assistants provide support
to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness.
They practice a high level of floor awareness and have exceptional knowledge of all food and
beverage items. Server Assistants help with food running as well as monitor food quality to
ensure O&B presentation standards.
PRIMARY DUTIES & RESPONSIBILITIES
• Knowledgeable of all food and beverage items in order to make recommendations when
necessary
• Answer questions about food, beverages, wine and other restaurant functions and services
when necessary
• Communicate with Servers and Hosts to maximize seating
• Inspect all tables for proper mise en place, cleanliness and completeness
• Practice a high level of floor awareness and clear/clean as required
• Manage the proper set up of: bread station and coffee station
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream,
butter etc.
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor food quality and presentation standards
• Monitor the cleanliness of section and ensure all materials and areas are clean and free
from clutter
• Be thoroughly familiar with the causes of food contamination and the methods of
prevention
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a
positive, memorable experience
• Other duties as assigned or required
DESIRED QUALIFICATIONS:
• SmartServe Certified
• Previous Host, Server or Busser experience is an asset
• Enrolled or completed a Hospitality, Food & Beverage and/or Special Events Program is an
asset
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
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